“I am sorry I did not write sooner to thank you for the way the arrangements for my husband were handled by you and Chadwick’s. I expected everything to go smoothly and professionally, but I am grateful for your warmth and your unobtrusive style. I appreciated the simplicity of the arrangements and I hope I was easy for you to deal with as you were for me. I had a lot of compliments-some on the service-some on the words of my children-and a lot of them were due to your care.”

“I would like to take this opportunity to thank you and your co-workers for the lovely job you did for my dad, our families and friends at my dad’s funeral. Your professionalism was outstanding and I know my dad thought he was in good hands with your company. You made the transitions so easy for the family and we thank you for all your hard work and help throughout the process. It certainly is a hard time for the living and you helped make it easier. Thanks again.”

“I wanted very much to write and thank you for you kindness and professionalism last Thursday at my father’s viewing and funeral. You were considerate, kind, and warm to my family and myself. Everyone commented with appreciation of your warmness. Details and our wishes were not overlooked at all, not even once. I think my father would have been pleased with his “send-off” as he put it so many times in reference to others. Many thanks again. You told me that day that you love what you do and it shows.”